Canon PSIRT Logo

CP2023-003 Vulnerability Mitigation/Remediation for Inkjet Printers (Home and Office/Large Format)

CP2023-003 Vulnerability Mitigation/Remediation for Inkjet Printers (Home and Office/Large Format)

July 31, 2023
Canon Inc.
 
 
Description
Sensitive information on the Wi-Fi connection settings stored in the memories of inkjet printers (home and office/large format) may not be deleted by the usual initialization process.
 
Affected Products/Versions
Please check the affected inkjet printer models from here.
 
Mitigation/Remediation
When your printer may be in the hand of any third party, such as when repairing, lending or disposing the printer, take the following steps from the printer unit:
  1. Reset all settings (Reset settings ‐> Reset all)
  2. Enable the wireless LAN
  3. Reset all settings one more time
 
For models that do not have the Reset all settings function, take the following steps:
  1. Reset LAN settings
  2. Enable the wireless LAN
  3. Reset LAN settings one more time
 
Please refer to the operation manual of relevant model for specific Reset all or Reset LAN settings.